Frequently Asked Questions:
- To benefit from the experience of hundreds of other institutions who contribute to the development of SimpleK with their ideas, feedbacks and suggestions.
- To benefit from professional services and the experience of our team on hundreds of SimpleK integration projects.
- To avoid spending huge budget on developing your own, in-house, solution that will be difficult to support, maintain up-to-date and improve in the future.
- To get all software tools needed by locksmiths, facility managers, customer service, human resources, department managers, security officers and any other people involved in the key control processes.
- To get a scalable, flexible and fully integrated solution for Key & Facility Management that can be used from basic stand alone to thousands of users, from Windows to Web based environment, from tiny to huge scale facilities. No other software on the market today offers such an advanced and complete solution.
Q: I currently have a key management software, is it possible to import my data into SimpleK?
A: Yes, SimpleK offers different ways of importing existing data. For example, you can use the Import Tools to create your own Excel Import Template by selecting the fields that you need. This way, you can easily import your list of keys, distribution list (key duplicates issued to people), list of people, detailed door survey (building, floor, door, description, hardware, associated keys, etc) and more!
Q: What kind of database does SimpleK uses?
A: SimpleK uses 2 types of databases: file or server (SQL). The file type is mainly used for single user, stand alone and demo purposes. Otherwise, we recommend using Microsoft SQL or My SQL databases. You can manage all your systems and buildings in one single database. SimpleK SQL Server hosted databases are open and can easily be interfaced with other management systems.
Q: What are the Demo version limitations?
A: Demo version allows you 30 days of trial, with a file type demo database ( does not require a database server installed but is slower than SQL Server hosted databases). It limits you to 50 key duplicate and 300 key records.
Q: Can I install SimpleK on a network?
A: Yes, there are many different installation options: Network-Shared, Network-Local, Terminal Server or Stand-alone.
Q: In multi-user SimpleK environment, is it possible to set permissions and access rights?
A : Yes, it is highly detailed and flexible. You can create multiple users, groups of users and assign them permissions by Roles, Levels, Master Key Systems, Tables, Fields, Functions, Tools, etc.
Q: Is there any limitation on the number of records?
A: No, you can expand your database as much as you need!
Q: What kind of licensing does SimpleK use?
A: SimpleK uses concurrent user licensing: licenses are based on the number of simultaneous users accessing the program at a given time. For example, in a three-user concurrent use license, when three users are logged on to the program, a fourth user trying to connect would receive a message and not be allowed to connect. When any one of the first three users logs off and free a license,
the next person can log in. This also means that the software can be installed on more computers than the number of licenses. The concurrent licenses are global and shared by anyone who needs to use the system. This contrasts with "named-seats" licensing in which one license must be purchased for each and every individual user whether they are using the system or not.
Q: What are the recommended requirements for a workstation running SimpleK?
||Microsoft Windows (Server 2003 or later, XP Pro, Vista, Win7) (32 or 64bit)
||Intel Pentium 4 2.0 GHz or equivalent
||200 MB of available hard-disk space
||VGA display with 1024x768 resolution or higher